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Billing

The Billing & Subscription page

The Billing page is where your organization's plan, payment method, and invoice history live. Viewing your current plan is open to any member; changing the plan, updating the payment method, and viewing invoice history are restricted to Admins and the Owner.

Viewing your current plan#

Any member can see the organization's current plan and its status from the Billing page.

Upgrading or downgrading#

Admins can change plans directly from the Billing page's Plans tab. Moving up takes effect immediately; moving down to a tier that doesn't have room for what's already installed isn't possible until you free up capacity - see Plans.

Choosing a plan

Managing your payment method#

Payment details are handled through a secure, hosted checkout rather than being entered or stored directly on VCloud's own pages - selecting a plan hands you off to it:

The hosted checkout screen

From Billing, Admins can update the card on file or review upcoming charges through that same portal.

Invoice history#

Past invoices, each with a hosted copy and a downloadable PDF, are listed on the Billing page for Admins and the Owner. See Invoices.